About Us
Being in the transportation and relocation industry, we strive for superior customer satisfaction driven by the integrity, teamwork, and innovation of each Extra Help Movers employee. Our vision is to become “the customer’s first choice” for moves across Dutchess County, and surrounding areas. We want to make sure your moving experience is fantastic, to make that possible your moving team has been picked, and trained by the owner Xavier Jimenez himself.
Core Values
“There are many different routes to choose when hiring a company to move your precious belongings. By choosing Extra Help Movers you get the professional service of a large scale moving company without the huge expense. All wrapped together with the love, and care of a family owned and operated business.”
– Xavier J.
Accountability
We believe in corporate and personal accountability for the services we provide and the commitments we make. Furthermore, we recognize that we are all individually accountable to the practice of safety in the business environment.
Integrity
We firmly believe that our reputation is not just a reflection of our success but is also a testament to our unwavering commitment to uphold ethical values and do the right thing at all times, regardless of whether we are being observed or not.
Creative Conflict Practiced Here
No team member is free from the ‘obligation to dissent’. Asking for or giving feedback is a strength because it fosters collaboration while conceding the lack of perfection inherent in all of us.
Smart Growth
As we consistently uncover solutions and opportunities for our customers and prospects, we will derive chances to increase the scale and diversification of our businesses, all toward a sustainable company growth trajectory.
Intelligent Risk Taking
Undertaking intelligent risks is the lifeblood of growth and innovation at Extra Help Movers. We will learn much from our successes, and even more from our mistakes.
Cultural Anticipation
Extra Help Movers team members, although individualistic, are bound together by a set of cultural anticipations that are meant to be actively practiced.
Consultative Approach to Customer Interaction
We are committed to providing our customers with an exceptional experience that is defined by three core values: understanding, honesty, and results.
A-Class” Leadership
At Extra Help Movers each moving team is assigned a foreman to collect payment, answer any questions the customer has, keep the job running smoothly, and most importantly help the customer feel comfortable during the move. These individuals are hand picked from the most experienced of our movers. Constant coaching and mentorship are keystones of this leadership.
Environment
Team members will be offered a challenging and rewarding environment where they are allowed to grow and develop as individuals to reach their goals. This environment recognizes most personal achievements as team triumphs. The result of this environment will be a satisfied workforce and company status as a preferred employer in the marketplace.
Innovation
To achieve success in a service business, we foster practical solutions and quality improvements toward increased customer satisfaction and customer value recognition. Every team member is empowered to introduce new business perspectives toward more valuable methods, and the company will strive to leverage technology to maintain a competitive advantage.
Our Vision
Being in the transportation and relocation industry, we strive for superior customer satisfaction driven by the integrity, teamwork, and innovation of each Extra Help Movers employee. Our vision is to become “the customer’s first choice” for moves across Dutchess County, and surrounding areas. We want to make sure your moving experience is fantastic, to make that possible your moving team has been picked, and trained by the owner Xavier Jimenez himself.
If you are looking for a responsible moving company to assist you with your move, Extra Help Movers is here to help! We pride ourselves on consistency and reliability. Thanks to the hard work of our moving team. We want to make sure your moving experience is fantastic, we pride ourselves on our hard work and strive to make our customers feel like family.
Our mission is to provide a customer a relocation or logistics experience that is positively remarkable in all the ways important to our client. We achieve this goal by pairing the very best operations teams with exceptional support services that are second to none in the area. The result is consistent execution of service.
I had to move last minute from Mahopac NY to Toms River NJ. It was a pain trying find a moving company I could hardly even get a response from anyone. I came across Extra Help Movers online. They had a lot of positive Google reviews so I decided to call, and someone answered right away. The owner (I believe his name is Xavier) was so responsive and kind. It was a huge relief. He asked for specifics about how much furniture, boxes etc. needed to be moved and was able to fit me in on short notice. The 2 guys who moved my stuff were so professional and careful from start to finish, and the price was very reasonable. I'm so grateful that Extra Help Movers alleviated a lot of the stress of moving.
Xavier and his team Boston and Nick made our moving experience an actual pleasure!!! Who would have thunk a big house move to beat an oncoming winter storm would actually be fun....but X and team accepted the challenge and nailed it! The organization, customer service, and communication is fabulous! They are all the nicest people..fast and careful with our stuff! We have moved big and small many times... and bar none this was the best move ever!
First of all, Xavier was amazing and I am grateful that I was referred to him. (I do not enjoy moving!) Needed help getting all my stuff from New Windsor to Hopewell and they got everything done for me so quickly. They handled everything with care and listened to my requests. I HIGHLY RECOMMEND hiring these guys for any type of job like this! Made the move way less stressful for me. MANY THANKS !!!
